Communication Skills

Communications skills is a broad term that encompasses how we speak to
each other; listen (or not listen) to each other; our gestures and
other body language, and how we interpret others' body language and
facial expressions, and the power of the written word.

Effective communication can heighten one's popularity socially, and
increase one's standing and authority in the workplace.

Good communication skills allow us to fully interact with friends,
spouses, and children, bringing greater emotional fulfillment and
stability to our personal lives.

Effective communication in business intrigues prospective customers,
closes deals, and persuades coworkers and supervisors to see, and do,
things "your way," without having to crack the whip, bully, or plead.

Communications is about how you present yourself to others, while
understanding how you're influencing (or, frankly, downright
manipulating) how others view you and respond to you.

These concepts can be broken down into categories such as
"office/work/business communications"; inter-personal communications;
body language; and verbal and written communications.